It’s sadly common to hear website owners complain that their web designers take too long to make changes, charge too much money for small updates, and generally don’t give good value. Too many designers attempt to hold their clients hostage by one means or another, such as making it technically difficult for owners to manage their website themselves, or by registering domains in their own name rather than that of the client. Often they’ll create a site for a seemingly bargain price, then milk the client by charging an ongoing fee that’s out of proportion to any service they provide.
Such practices border on scams, in my view. These designers prey on ignorant clients and take advantage of them, rather than providing the impartial advice they need to make informed decisions. They give the industry a bad name. So what should we do about this unhappy state of affairs? Well, I have an idea.
In an attempt to redress the balance, I’ve decided to start a campaign for what I’m calling “Web Design without Shackles”. Read the manifesto below and let me know what you think. And if you agree with the principles, please spread the word by putting a logo somewhere on your blog or site and linking back to this post. Comments welcome, of course!
The Web Design without Shackles Manifesto
Feel free to suggest improvements (and a better logo). Here’s a smaller version of it: